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Monday, April 02, 2012

EXAMPLE OF COMMUNICATION

There a different type of communication:- 

1. Verbal Communication 

 Communication is at the heart of any relationship, be it familial, business, romantic, or friendly. While there have been significant advances in how we understand body language and other forms of communication, verbal communication continues to be the most important aspect of our interaction with other people. It’s important to understand both the benefits and shortcomings of this most basic communication.

2.  Nonverbal Communication

 Is any kind of communication not involving words? When the term is used, most people think of facial expressions and gestures, but while these are important elements of nonverbal communication, they are not the only ones. Nonverbal communication can include vocal sounds that are not words such as grunts, sighs, and whimpers. Even when actual words are being used, there are nonverbal sound elements such as voice tone, pacing of speech and so forth. Nonverbal communication can be incorporated in a person’s dress. In our society, a person wearing a police uniform is already communicating an important message before they say a word. Another example is a man’s business suit, which is perceived by some as communicating an air of efficiency and professionalism. 

3.  Informal Communication 

It includes all the various methods of relaying information or messages between people. It often is called “the grapevine” as messages weave back and forth and around people. There are none of the trappings of formal messages, such as company letterhead, planned meetings or specific introductions of guests. Everyone is relaxed and casual, eager to chat about many things, as there is no specific agenda to follow. Informal communication is used to help put people at ease. This can be seen in an interview situation where an interviewer such as a paralegal needs to make a little small talk to help get clients to relax, feel welcome and open up verbally. The use of informal language is far more prevalent in society than the use of formal language.

4.  Formal Communication

This communications are mostly written, although they may now also include formal presentations that are on computer disk, video tape or DVDs, MP3 presentations and other similar electronic reproductions of written communications. Other forms of formal communications include newsletters, legal advisories, invitations, awards, and letters of congratulations. Non-written formal communication devices are in-person communications in the forms of departmental meetings, telephone calls, conferences and special interviews. Some publications that are devoted to a special purpose, such as a company’s annual report, are formal communications. Some formal communications are congratulatory; others can be advisory or informational. Legal papers follow a tightly formatted layout that is customary within the professional and widely used by others. Likewise, scientific research papers have a customary format to follow. Any written communication that is expected to adhere to particular rules can be considered to be formal communication, and the actual tone of the piece may range from friendly to threatening. It can be more demanding and imply expectations to the receiver that should create desired results.

5.  Communication through Body Language

Communication is how human beings interact with the world that surrounds them. There are many forms of communication, some being more effective at conveying the intent or feelings of the individual expressing than others. Many people have a hard time with communication, and can find it difficult to tell others what they think or to give them bad news. Sometimes, they can’t find the right words to express the things they want to say. There are also those people who are not to be believed due to a history of dishonesty or embellishing the truth. One form of communication, however, is always honest and can always be counted on. Body language is a form of communication that is performed subconsciously. It occurs almost constantly, and will almost always give the correct impression that a person has of someone else, the environment, or the situation at hand. Body language makes it easy to know if someone is nervous, scared, interested, or focused, among many other feelings that could be happening. On the lighter side of body language communication, it can be a very helpful tool in determining how interested another person is in you. When single people meet for the first time, reading the signs of body language can help you to determine if this person has any interest in you beyond friendship. If on a date, the person leans towards you when you are speaking or has their arms at their sides with the front of their body facing towards you, that is a sign that signifies a true interest in the things you are saying. If, on the other hand, they have their arms crossed, are leaning back in their chair with their back turned towards you, and are avoiding contact, they probably are not interested. These are some good physical indicators that you could be wasting your time.

6.  Be Open-minded


Facilitate effective communication by maintaining an "open mind." Avoid passing judgment on or expressing criticism of communicated messages. You do not have to agree entirely with the other person's thoughts and opinions, but it is important that you respect them. Demonstrate empathy by trying to understand the situation from the other person's perspective.

7.  Active Listening

Active listening allows you to increase your understanding of another person's thoughts and feelings. To demonstrate this communication skill, show that you are listening by focusing intently on the person speaking; nod your head and make verbal indications of agreement such as "uh-huh." Do not interrupt when someone else is speaking; this can disturb the flow of conversation and may cause a power struggle.

8.  Reflection

Validate the thoughts and feelings of the person speaking by reflecting back what he has communicated. This can be accomplished by summarizing the main idea of the speaker's message. For example, "You feel like you have tried several options and are not sure about what step to take next." This communication skill helps the speaker feel like she is being understood and gives her the opportunity to clarify and add more detail if necessary.

9.  "I" Statements

An "I" statement is a component of assertive communication that allows an individual to take responsibility for her thoughts and emotions. This communication skill discourages the speaker from placing blame on an outside person or event. An article on effective communication published by the University of Main gives the example "you know that's not right" and replaces it with "I see it differently than you do."

10.  Compromise

Effective communication is a necessary component of compromise. When a problem exists, both individuals must work collaboratively to formulate a list of potential solutions as well as trade-offs that they will agree to. For example, a child asks his parent if he can go out on a school night with friends even though he has not completed his homework. The parent and child compromise that the child can go out, but the parent will pick him up at a designated time so he can complete his homework before bedtime.

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